Booking.com

The Challenge

Travel intent is messy. Users often know the kind of trip they want, but not the exact destination, dates, filters, or path through a traditional search flow.

The Solution

I worked on conversational and recommendation-led product experiences that translated broad travel intent into clearer discovery paths, including AI trip planning concepts and personalised travel surfaces.

• -Conversational travel planning concepts for high-intent discovery
• -Recommendation-led experiences that helped users explore travel options
• -Personalised travel summaries built for mobile-first sharing